Patient Care

We offer a variety of dental services from fillings, dentures and digital X-rays, to facial pain treatment and orthodontics.

How to Become a Patient

We are a teaching clinic, and patient care is delivered in an educational setting. Treatment is provided in all areas of dental care with faculty supervision at all times.

  1. All new patients must make a consultation/treatment planning appointment. There is a fee for this initial appointment. (dental hygiene does not charge a fee for assessments)
  2. Because we are a teaching clinic, patients are selected on the basis of teaching merit. Unfortunately, this means that not all patients will be accepted for treatment.
  3. Treatment times are normally longer than would be experienced in a private practice, and several appointments may be needed.
  4. Fees will be charged for all services performed. Payment must be submitted at each appointment for the treatment received.
For safety reasons, unsupervised children are not allowed in the clinic.

Patient Clinics


General Dental & Implant Clinic
fillings, gum treatments, dentures, root canals, crowns, oral surgery, and replacement of missing teeth

General Dental Clinic Information

delivered by dentistry students
  • Please call (780) 407-5550 to make or to change an appointment.
  • You must attend a diagnosis appointment before you can be assigned for treatment.
  • Following the diagnosis appointment, you may have to wait up to three months before you are assigned to a student. We try to ensure that the time you wait is not too long.
  • Our teaching clinics strive to provide the best care for you, but there are some treatments that our students cannot provide, and in those cases, you may be referred to a private practice provider for those treatments.
  • Open from September to July every year.

We need at least 24 hours notice to rebook appointments you have made.

If you miss up to three (3) appointments, we may stop your treatment, and refer you to private practice.

Implant Clinic Information

delivered by dentistry students
  • Please call (780) 407-5550 to make or to change an appointment.

Dental Hygiene Clinic
dental hygiene care (cleaning), fluoride application, nutritional analysis, sealants, oral health care instruction

delivered by dental hygiene students
  • Please call (780) 407-5550 to make or to change an appointment.
  • We welcome patients four (4) years and older; children/teenagers must be accompanied by an adult.
  • Phones are answered throughout the day, however if the line is busy, your call will be transferred to voicemail so you may leave a message. Calls will be returned either on the same day, or on the following business day.
  • Clinics operate from September to April every year, except during Christmas break and for statutory holidays.
  • Morning clinics begin at 9:00 AM and afternoon clinics at 1:30 PM. Patients are requested to arrive 15 minutes prior their appointment.
  • Appointments are typically 2.5 to 3 hours long and several visits are required to complete your dental hygiene care. It is important that you are available to receive treatment on different days and times during a week.
  • We require at least 24 hours notice of cancellation.

Pediatric Clinic
oral health care for ages 4 to 17

delivered by dentistry students
  • Please call (780) 407-5550 to make or to change an appointment.
  • Patients must be between the ages of 4 and 17.
  • A parent or legal guardian must be present for the screening and consultation appointment in order to sign consent forms.
Steps to become a patient
  1. Call for a screening appointment - There is a small fee for this appointment.
    • You and your child will come in and it will be determined by the supervising clinician if you are a good candidate for our program (more complex cases will be referred to private practice).
  2. If accepted, you and your child will come back for a consultation/treatment planning appointment. There is a fee for this appointment.
    • At this appointment the student will determine the treatment plan, length of treatment, and accompanying costs.

Denture Clinic

  • Please call (780) 407-5550 to make or to change an appointment.
If you need a complete upper and lower dentures, we can help.

Denture wearers you should have you denture(s) checked:
  • if food is getting under your denture(s)
  • if there is frequent soreness under your denture(s)
  • if your denture(s) are loose and causing difficulty in chewing or talking
  • if you are unhappy with the look of your denture(s)
  • if your denture teeth feel dull and worn

Considerations before applying to be a patient

  • Please keep in mind that typical appointments are around 3 hours, and multiple appointments may be required.

Graduate Patient Clinics

Orthodontic Clinic

Treatment is delivered under direct supervision of a fully licensed orthodontist

  • To change an existing appointment, please call (780) 407-5600 ext 1.
  • To become a patient with the Orthodontic Clinic you must have your dentist fill in our Orthodontic Pre-Screening Oral Assessment form  before applying for a diagnostic screening assessment. We will not consider a patient for orthodontic treatment until the teeth are in optimum condition.
  • The Oral Assessment form must be completed prior to attending a screening assessment. If this form is not signed by your dentist and brought to the screening, you will have to reapply to the program.
  • If you do not have a general dentist, you can contact the School of Dentistry. This is not a referral to the School of Dentistry. Acceptance to that program is based on their specific educational requirements. To become a patient with the General Dental or Hygiene Clinic please read the corresponding section on this webpage or call (780) 407-5550.
  • Once you are ready to apply for orthodontic treatment, please call (780) 407-5590 or complete and submit our online application.
  • There may be a wait list to book your first appointment - the diagnostic screening assessment. This wait time can range from 3-6 months. As soon as your name reaches the top of the wait list, someone from our office will contact you to book the appointment.
  • Some patients will not be accepted for treatment. We will let you know about this decision within a few weeks of your screening assessment.
  • Monthly payment plans are available. Once you are accepted for treatment they will be discussed at a consultation appointment. Typically your orthodontic costs will range from $4,500 to $7,000 depending on complexity of treatment.

Considerations before applying to be a patient

  • Our hours (school hours):  If missing school or work for appointments is not an option, a private practice might suit your needs better.
  • Your flexibility with appointments:  When you are accepted to the program you will be assigned to a specific clinic which will only occur on a certain day of the week. For example, one clinic may only be offered on alternating Tuesdays, while another is limited to one Monday each month.  Based on your clinic assignment, there will only be certain days we can schedule your appointments, with the exception of emergency appointments.

TMD/Orofacial Pain Clinic

delivered by qualified dentists studying for a Masters of Medical Sciences degree (Temporomandibular Disorders/Orofacial Pain)
  • Appointments are by referral. A printable  Referral Form is available.
  • Please call (780) 407-5561 to change an appointment.
  • This clinic is a fee for service unit. No third party billing is accepted.

Dental Resident Clinic (General Practice Residency/GPR)

delivered by residents (dentists receiving specialist training)
  • Please call (780) 407-5562 to make or to change an appointment.
  • As the work is done by licensed practitioners (not students), rates are slightly higher

Fees and Payment Information

  • Fees will be charged for all services performed. Payment must be submitted at each appointment for the treatment received.
  • Fees are reduced from those in private practices (generally about half).
  • Payment for treatment is by cash, cheque, debit card, or credit card.
  • If you have dental insurance, bring your insurance coverage information/insurance card to your first appointment. There may be some treatments that are not covered by your insurance. You will be responsible for their cost.

Location & Parking

Our Edmonton clinics are located on the 8th floor of the Kaye Edmonton Clinic.

In addition, we provide oral health care in satellite clinics in rural settings including High Level, La Crete and McLennan.

Other Patient Care Services